Frequently Asked Questions
DRS stands for Distribution Resourcing Services.
DRS provides a range of distribution and logistics services, including doorstep delivery, room of choice delivery, assembly, and disposal services for both residential and commercial clients.
DRS prioritises safety with strict stacking, weight monitoring, and manual aids. We avoid pushing or dragging items, train our team well, and use specialised equipment. We also maintain vehicle reliability through trusted partnerships and proactive maintenance.
DRS provides delivery services nationwide, covering a wide range of locations across the UK.
DRS specialises in delivering furniture and large household items, including sofas, beds, tables, and more.
Customers can track their deliveries through our online tracking system or by contacting our customer service team for assistance.
If you miss your delivery, our team will make arrangements to reschedule it at a convenient time for you.
Yes, DRS offers assembly services for furniture and other large items upon request. Please let us know at the time of booking if you require assembly.
Our standard delivery hours are Monday to Friday, 9:00 AM to 6:00 PM. We also offer Saturday delivery appointments for customers who are unavailable during weekdays.
DRS offers transparent pricing with no hidden fees. However, additional charges may apply for certain delivery services or special requirements. Please contact us for more information.
DRS does not currently offer same-day delivery services. However, we strive to accommodate urgent requests whenever possible. Please contact our customer service team for assistance.
Yes, you can change your delivery address or date up to a certain point before your scheduled delivery. Please contact our customer service team as soon as possible to make arrangements.